Expand your brand to Australia

Australia is a mature e-commerce market with high disposable income and strong cross-border shopping activity. Success requires understanding Australian humor, direct communication style, and geographic isolation.

Population

26 Million

GDP

$1.6 Trillion

Internet Penetration

90%

E-commerce Growth

+14% YoY

Market Overview

Australian consumers value authenticity, humor, and no-nonsense approach. Price-conscious due to geographic isolation and import costs. High cross-border shopping. Strong preference for local brands when available.

Domain Extension

.com.au

Cost: $15-25/year

Requires Australian Business Number (ABN) or local business registration

Business Language

English

Business Culture: Informal but professional. Values directness and egalitarianism. "Tall poppy syndrome" - dislike of excessive self-promotion. Relationships develop through business activities.

Cultural Considerations

Do

  • Use Australian English spelling
  • Incorporate humor appropriately
  • Be direct and authentic
  • Offer free shipping due to geography
  • Understand Australian seasons reversed

Don't

  • Don't use American English spelling
  • Avoid being too formal or stiff
  • Don't underestimate shipping costs
  • Avoid arrogance or self-promotion
  • Don't ignore time zone differences

Popular Industries · Australia

Domain Registration

Local Domain

.com.au

Requires Australian Business Number (ABN) or local business registration

Cost: $15-25/year

Key Considerations

  • Check local trademark registration
  • Verify local business presence requirements
  • Consider both local and .com domains
  • Research local domain registrars

Frequently Asked Questions

Are there major differences between Australian and American consumers?

Yes. Australians are more price-sensitive due to import costs, value authenticity over hype, and prefer direct communication. They also have higher tolerance for risk-taking in marketing.

What e-commerce platforms are popular in Australia?

Amazon Australia is growing but less dominant than US. eBay, Kogan, and Catch are popular. Many Australians shop directly from international sites.

How should I handle shipping to Australia?

Be transparent about long shipping times and costs. Consider using Australian fulfillment centers. Free shipping is a major differentiator due to high international shipping costs.

Start your Australia expansion

Create a brand identity tailored for the Australia market