Expand your brand to Japan

Japan is a sophisticated market with discerning consumers who value quality, craftsmanship, and attention to detail. Building trust takes time but yields loyal customers. Local partnerships are often essential.

Population

126 Million

GDP

$4.9 Trillion

Internet Penetration

91%

E-commerce Growth

+10% YoY

Market Overview

Japanese consumers are extremely quality-conscious and detail-oriented. They rely heavily on peer reviews and recommendations. Once trust is established, loyalty is very high. Aesthetics and presentation matter greatly.

Domain Extension

.jp

Cost: $30-50/year

Requires local address or presence. Using a local agent or partner is common for foreign businesses

Business Language

Japanese

Business Culture: Formal and hierarchical with emphasis on respect and long-term relationships. Decision-making is consensus-driven. Punctuality and proper etiquette are essential.

Cultural Considerations

Do

  • Maintain high quality standards
  • Use polite and formal language
  • Provide excellent customer service
  • Respect local customs and etiquette
  • Build long-term relationships

Don't

  • Don't rush relationship building
  • Avoid aggressive sales tactics
  • Don't overlook packaging and presentation
  • Avoid controversial topics in marketing
  • Don't underestimate importance of reviews

Popular Industries · Japan

Domain Registration

Local Domain

.jp

Requires local address or presence. Using a local agent or partner is common for foreign businesses

Cost: $30-50/year

Key Considerations

  • Check local trademark registration
  • Verify local business presence requirements
  • Consider both local and .com domains
  • Research local domain registrars

Frequently Asked Questions

Is English acceptable for business in Japan?

While business is often conducted in English, consumer-facing content should be in Japanese. Working with a local partner for translation and cultural adaptation is highly recommended.

What e-commerce platforms are popular in Japan?

Rakuten Ichiba, Amazon Japan, and Yahoo! Shopping are dominant. Local platforms like ZOZO (fashion) are also important. Social commerce (LINE, Instagram) is growing.

How do payment preferences differ in Japan?

Cash is still common offline, but digital payments (credit cards, Konbini payments, LINE Pay, PayPay) dominate online. Offer multiple local payment options.

Start your Japan expansion

Create a brand identity tailored for the Japan market