Japan is a sophisticated market with discerning consumers who value quality, craftsmanship, and attention to detail. Building trust takes time but yields loyal customers. Local partnerships are often essential.
Population
126 Million
GDP
$4.9 Trillion
Internet Penetration
91%
E-commerce Growth
+10% YoY
Japanese consumers are extremely quality-conscious and detail-oriented. They rely heavily on peer reviews and recommendations. Once trust is established, loyalty is very high. Aesthetics and presentation matter greatly.
.jp
Cost: $30-50/year
Requires local address or presence. Using a local agent or partner is common for foreign businesses
Japanese
Business Culture: Formal and hierarchical with emphasis on respect and long-term relationships. Decision-making is consensus-driven. Punctuality and proper etiquette are essential.
.jp
Requires local address or presence. Using a local agent or partner is common for foreign businesses
Cost: $30-50/year
While business is often conducted in English, consumer-facing content should be in Japanese. Working with a local partner for translation and cultural adaptation is highly recommended.
Rakuten Ichiba, Amazon Japan, and Yahoo! Shopping are dominant. Local platforms like ZOZO (fashion) are also important. Social commerce (LINE, Instagram) is growing.
Cash is still common offline, but digital payments (credit cards, Konbini payments, LINE Pay, PayPay) dominate online. Offer multiple local payment options.
Create a brand identity tailored for the Japan market